Order Tracking

Enter your Order ID (from the confirmation email or checkout) and the billing email used at purchase to view your current order status. For made-to-order/custom items, processing may take 5–7 business days.

You will receive a tracking link by email once your order ships.

Note: International shipments may be subject to VAT, customs duties, or import fees upon arrival. Delivery times exclude weekends and public holidays.

Vortex™ Company Information

Brand: Vortex™ (Owned by BAK IMEX TRADING CO., LTD)

U.S. Address: 16192 Coastal Hwy, Lewes, DE 19958, United States

Vietnam Office: S42-2 Sky Garden 3, Pham Van Nghi St., Phu My Hung, Tan Phong Ward, District 7, Ho Chi Minh City, Vietnam

Phone: +1 505 688 5931

Email: [email protected]

Website: www.owlvortex.com

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